Entry Level Qualifications
College education required; Bachelor’s degree preferred. Must have one year experience in a call center or customer service environment. Must answer incoming calls and calls from individuals needing information or help with alcoholism and drug addiction. Must provide excellent customer service experiences. Once trained must be knowledgeable about alcoholism and drug addiction, Bradford’s services and locations and proper routing of calls to appropriate staff. Must be able to follow up on calls as necessary and document all call information according to standard operating procedures. Must be proficient using a computer and have an enhanced knowledge of the Microsoft Office Suite. Must possess excellent communication skills.
Interested applicants please email resumes to: firstname.lastname@example.org or fax resumes attn: Peggy Davidson to: 205-244-8125.
Learn more about the location: The Corporate Office